| 1. Define the lift’s primary purpose | Whether the lift will serve hotel guests, visitors, residents, shoppers, or staff. | List the main destinations and expected travel patterns, such as lobby-to-viewing-level trips or frequent movement between public floors. | The purpose affects the number of stops, operating schedule, cabin layout, and level of passenger service required. |
| 2. Estimate passenger demand | Typical and peak passenger numbers, including busy periods and special events. | Use building occupancy, visitor forecasts, and peak-hour movement to discuss suitable capacity and handling performance with a qualified lift designer. | A lift that is too small or slow can create queues; an unnecessarily large system may use more space and energy than needed. |
| 3. Consider mobility and accessibility needs | Access for wheelchair users, people with limited mobility, families with strollers, and passengers carrying luggage. | Check applicable accessibility requirements for door clear width, cabin dimensions, controls, handrails, and audible or visual indicators. | Accessible design makes the lift usable by a wider range of passengers and helps support compliance with local regulations. |
| 4. Match capacity to the passenger mix | Expected loads, including passengers with bags, mobility devices, or bulky items. | Compare the rated load and cabin size against the expected passenger mix. Rated capacity and passenger count should follow the lift’s approved specifications. | Passenger count alone may not reflect actual loading, especially in hotels, transport facilities, and visitor attractions. |
| 5. Plan for the building and travel route | Number of floors, travel height, available shaft space, entrances, and structural constraints. | Confirm site measurements and coordinate the lift layout with the architect, structural engineer, and lift specialist before construction work begins. | Early coordination can prevent conflicts with floor plans, building services, and required clearances. |
| 6. Balance panoramic views with comfort and privacy | Glazing, sun exposure, lighting, visibility, and the lift’s location in relation to public areas. | Review glass specification, shading, ventilation, interior lighting, and privacy needs for the building’s climate and setting. | Glass design influences passenger comfort, appearance, heat gain, and the experience of travelling in the cabin. |
| 7. Plan for safety, reliability, and maintenance | Applicable safety rules, emergency communication, rescue arrangements, inspection access, and routine servicing. | Confirm local code requirements and agree on a maintenance plan with a qualified lift professional before selecting the final configuration. | Regular inspection and maintenance support safe, dependable operation throughout the lift’s service life. |